EX and Predictive Analytics

Predictive analytics, machine learning and AI impact so many aspects of our lives, however they are so well integrated, it’s hard to tell when they’re working away in the background. But when it comes to making our workplaces more focused on Employee Experience do these algorithms need to be more overt? We all know about Netflix recommending shows to watch, Amazon telling us what to buy next and those products that miraculously turn up on your social media feed after what feels like a millisecond since you spoke to your best friend about them. But what about using this technology … Read More

What’s in your Board pack?

We’ve canvassed a cross section of Directors and have identified a serious blind-spot in Board reporting with regards to leadership and culture.  Generally speaking Board-packs are made up of financials, strategic updates, transformation reviews etc but very few Directors are provided with ongoing, trend based analysis into key people metrics such as Leadership Capability, Cultural Alignment, Diversity, Inclusion, Health and/or Wellbeing.  Issues that are now front and centre for Governance teams as recently highlighted by the legal and banking industries. Organisations have traditionally focused on customer experience (CX), yet CX is only as good as the people that deliver it.  … Read More

Himalayan Goat Tracks and Employee Experience

This article was spurred by one of our advisors that recently led an offshore capital raise for us.  When describing our platform to him before we went to market, he very quickly, and astutely, applied a top down view from the board room table.  His comment was so very apt, “So you’re telling me you can circumvent the 8 eight lane superhighway of good news and the Himalayan goat track of bad news?”.  With smiles on our faces, we replied “Yes, yes we can.” What our advisor was referring to was the ability to gain insights into employee’s perceptions on … Read More